Terms & Conditions

General

 

Welcome to Curtin Concept® Web site. The Curtin Concept Web site at http://g-mart.com.au (the “Site”) is a shopping website where you can browse, select and order products from Curtin Concept and any of its retail stores. By using the Site YOU AGREE TO BE BOUND BY ITS LEGAL NOTICES (explained below), CONDITIONS OF USE, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Site. The policies of Curtin Concept retail stores may differ substantially from those applicable to your use of the Site.

We reserves the right to make changes to its Legal Notices and Conditions of Use at any time. Each time you Use this Site you should visit and review the then current Legal Notices and Conditions of Use that apply to your use of this Site and any transactions made while on the Site. If you are dissatisfied with, its content or Legal Notices and Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Site.

Tampering with the Site, misrepresenting your identity, using buying agents or conducting fraudulent activities on the Site are prohibited.

The Curtin Student Guild ABN 67 931 778 069 and its associated entities (“We”, “Us”, “Our”) is the owner and operator of Curtin Concept Web site.

Your access to and use of the Site, including your order of Products through the Site, is governed by these terms and conditions and form a binding contractual agreement between you, the user of the Site and Curtin Student Guild and its associated entities.

The mailing address for Curtin Concept is: BLD 106F, Kent Street, Bentley WA 6102.

By using the Site you acknowledge and agree that you have had sufficient chance to read and understand the Terms and you agree to be bound by them. If you do not agree to the Terms, please do not use the Site.

If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions

 

Order Acceptance/Confirmation

 

After you place an order using Our shopping cart, We will check the information you give Us for validity, by verifying your method of payment or shipping address.

We reserve the right to reject any order you place with Us for any reason whatsoever. If We reject your order, We will attempt to notify you using the e-mail address you have given Us with the order.

Your credit or debit card will normally not be charged if We reject an order, but We will process a refund if the charge has been made against your card.

Stock levels displayed to you are accurate at the last known update, however, stock availability is subject to change. If there are any changes in available inventory at the Store in the time between you view a product, add an item to your Shopping Cart and commit to a purchase, and We are unable to fulfil your order, We will notify you as soon as possible.

Order Limitations

 

 

We reserve the right to reject any order you place with Us, and/or or to limit quantities on any order, without giving any reason.

These restrictions may include orders placed by the same Curtin Concept Web site account, the same credit card, and orders that use the same billing address.

In the event We reject an order, make a change to an order or limit an order We will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

We reserve the right to limit or prohibit sales to dealers or any commercial enterprise.

If We are unable to supply all items listed on your order, this Agreement will apply to the supply of all or part of the Order.

We may Backorder Goods on your behalf if for any reason We are unable to supply any or all items listed on your order. Where a Backorder has been placed on your behalf, We will contact with you by phone following delivery at the Store.

All Backorders are subject to stock availability with Our supplier.

We reserve the right to cancel an order if you are unable to prove that you are the customer (or agent/ representative) listed on the order, or if you are ineligible to purchase goods sold on the website due to age restrictions, and We reserve the right to not provide stock if proof of; purchase, identity or age cannot be produced. To comply with our legal obligations you acknowledge that We may be required to retain a copy of any identification provided.

Refunds

 

We will provide refunds pursuant to the Competition and Consumer Act 2010 (the “Act”) namely, if the goods you purchased:

  1. Are not of merchantable quality;
  2. Are not fit for its purpose;
  3. Do not match the sample.

You should return your goods within a reasonable time if 1-3 above occurs and provide Us with:

  • Proof of purchase by producing the original Tax Invoice. Your Tax Invoice will be provided on despatch from a Store.
  • The Goods listed on the Tax Invoice with all original packaging and manuals enclosed (including any Bonus Offers)
  • Suitable ID to identify you as the original purchaser; and
  • Details of the fault or issue with the product and that the fault or issue was not caused by you.
  • All refunds for an online web sale are made via Curtin Concept store once a Payment Request Form has been submitted by the relevant staff member. Credit Card or PayPal funds will then be refunded back to the customer’s account by Support Centre. This process may take up to 14 business days to occur.
  • All refunds for purchases made in store can be made by the relevant staff of Curtin Concept store where the original purchase was made. Credit Card and EFTPOS payments will then be refunded back to the customer’s account. This process can be actioned in store immediately unless the refund amount exceeds the refund limit in store ($200). We reserve the right to charge an administration fee to cover our reasonable costs in respect of your order if you cancel your order.
  • In both instances the customer must present themselves to the relevant store in person with all necessary documentation (tax invoice, web order ID, suitable ID and the product /s in question).

PayPal payments are to be refunded as above.

Subject to the Act non-returnable Items include, but are not limited to:

  • Gift cards
  • Pre-paid cards such as music, photo, video, or phone cards
  • Digital content
  • Consumable items (such as batteries)
  • Items that are severely damaged or abused
  • Where the unique product serial number has been obscured, defaced, removed or does not match records of stock carried at Curtin Concept
  • Items that are missing accessories, such as remote controls, cords, and cables
  • Etched or otherwise personalised items
  • Opened computer software, movies, music and video games

If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify Us immediately.

If you notice damage to a Product after delivery, you should notify Us immediately and We will arrange for return of the product in accordance with these terms and conditions.

You will be liable for any costs incurred relating to delivery or installation, where the Products have been delivered to you, unless the product is found to be faulty or damaged.

You must also return any Bonus Offers included with your original purchase in an “as new” order with all original packaging and manuals enclosed to receive a full refund.

If the Bonus Offer is a Non-Returnable Item, the value of the Bonus Offer will be subtracted from the purchase price of the item being returned and you will be refunded the difference.

 

 

Pricing Policy

 

 

Our website Prices and offers are subject to change without notice. The in-store pricing of some individual stores may differ in order to meet local competition.

Prices displayed on this website are in Australian Dollars ($AUD)and where applicable are inclusive of GST. Products labelled with an ‘Online Only’ Price label are available for purchase from the website only and are not available for purchase or pick-up in-store.

Whilst on-line prices or offers are exclusive to this website they may be matched at individual stores but solely at the discretion of the relevant store proprietor or authorised Manager and subject to the availability of stock.